Privacy Policy

Last updated: 16 March 2026

 

ZeroSum Recordings is committed to protecting your privacy and handling your personal information in a clear, lawful, and transparent way. Under the UK GDPR, people have the right to be informed about how their personal data is collected and used, and a privacy notice should explain that in clear, accessible language. 

 

Who We Are

 

ZeroSum Recordings is an independent audio production business operated by Jason Shuttleworth in the United Kingdom.

 

What Information We Collect

 

We may collect personal information that you provide directly through this website, by email, through contact forms, during bookings, or when making a purchase. This may include your name, email address, phone number, billing details, project information, and any other details you choose to send in relation to an enquiry or booking.

 

We may also collect limited technical information through the website, such as usage data, device information, and cookies, depending on how the site is configured.

 

How We Use Your Information

 

We use personal information to respond to enquiries, manage bookings, deliver services, process payments, provide customer support, maintain business records, and improve the website and services we offer. The ICO says privacy information should explain the purposes for processing personal data and the lawful basis relied on for doing so. 

 

Lawful Bases for Processing

 

Under the UK GDPR, personal data must be processed using at least one lawful basis. The lawful bases include consent, contract, legal obligation, vital interests, public task, and legitimate interests. 

 

At ZeroSum Recordings, the main lawful bases we rely on are:

 

Contract, where processing is necessary to provide a service, prepare for a booking, or take steps before entering into a contract with you.

 

Legitimate interests, where processing is necessary for the day-to-day running of the business, record-keeping, responding to enquiries, and improving services, provided your rights and interests are not overridden.

 

Consent, where you have clearly agreed to a specific use of your information, such as optional marketing communications.

 

Payments

 

Payments made through the website may be processed by third-party payment providers such as Stripe, PayPal, Wix, or other connected payment platforms. Where third-party providers are used, they will process your payment information according to their own privacy policies and terms. Wix states that when a third-party provider is connected, payouts and payment handling are managed by that payment provider. 

 

Sharing Your Information

 

Your personal information will not be sold to third parties. It may be shared only where necessary to operate the business, provide services, process payments, comply with legal obligations, or run the website through trusted providers and platforms.

 

Data Retention

 

We will only keep personal data for as long as it is reasonably necessary for the purposes for which it was collected, including responding to enquiries, completing projects, maintaining financial records, and meeting legal or tax obligations.

 

Your Rights

 

Under UK data protection law, you may have rights including the right to access your personal data, request correction of inaccurate data, request erasure, request restriction of processing, object to certain processing, and withdraw consent where consent is the lawful basis being used. The ICO says privacy notices should explain people’s information rights and how they can complain if they have concerns. 

 

If you would like to make a request regarding your personal data, please contact ZeroSum Recordings using the contact details provided on this website.

 

Cookies and Website Data

 

This website may use cookies or similar technologies to support functionality, improve performance, and understand how visitors use the site. The ICO says privacy information and cookie information should be easy to access and clearly explained. 

 

Third-Party Services

 

This website may include links to third-party websites, platforms, social media pages, payment providers, streaming services, file-sharing services, or embedded media. Zerosum Recordings is not responsible for the privacy practices or content of those third-party services.

 

Data Security

 

Reasonable steps are taken to protect personal information from unauthorised access, misuse, loss, or disclosure. However, no website or online system can guarantee absolute security.

 

Changes to This Policy

 

This Privacy Policy may be updated from time to time. The latest version will always be published on this page with the updated date shown at the top.

 

Complaints

 

If you have concerns about how your personal information has been handled, you can contact ZeroSum Recordings first so the issue can be addressed. You also have the right to complain to the Information Commissioner’s Office in the UK. The ICO states that people should be told how they can complain if they are concerned about the use of their data. 

 

Contact

 

If you have any questions about this Privacy Policy or how your data is used, please use the contact details listed on the Zerosum Recordings website.

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